GW Relax Station - Massage & Scalp SPA

Service was 5/5 Hygiene was questionable The scalp spa service was actually really relaxing and decadent. We got foot massages afterwards and the pressure was great. The hygiene part was the concerning part. I don’t know that the combs and brushes used are new or put through disinfectant (we saw other peoples hair on the brushes). My massage person also had cigarette smell still on their hands which was unpleasant while getting a service done in my hair. I wouldn’t call the hair styling a “blow out” they brush through your hair and make it semi dry with the blow dryer. I’d just opt to skip it next time.

I’d highly recommend skipping this place and checking out one of the better massage spots nearby. The experience was off-putting from the start. Walking in, you're greeted by the stale smell of old cigarette smoke, and the overall cleanliness did not inspire confidence. The sheets on my massage table had questionable stains and stray hairs, and the face cradle pillow smelled like it hadn't been washed in ages. To make matters worse, the opening on the face cradle was so small that I felt like I was nearly hyperventilating the entire time. I had my massage with the older gentleman, and my experience mirrored some of the other negative reviews. He spent most of the session repeatedly rubbing the same few spots with incredibly light pressure. He also kept stopping working to chat with other customers and spent a good portion of the session coughing and burping. Towards the end of the massage he applied lotion to my face, hair, shoulders, and arms, and ended up rubbing some into my eye, which was not very therapeutic. Despite all this, I left an 11% tip, only to be openly pressured into increasing it to 22%. Guilt-tripping customers for a larger tip after such an underwhelming experience is a bold strategy... Save yourself the disappointment and go somewhere else. Relaxing Station across the street has been consistently better in my experience. It's much cleaner, the staff is friendly, the amenities are nicer, and it's the exact same price (or even cheaper if you buy a 6-pack!).

Stopped by to get a foot massage on a whim, it was the best impromptu experience I’ve had maybe ever. Super relaxing environment, extremely kind and professional staff, with incredible massages. We were taken care of promptly, prices are very fair. Will 100% be going back! I recommend to everyone in the area.